Can I modify or cancel my reservation?
HM Rent a Car allows changes and cancellations. We offer flexibility since we know plans might change. Contact our customer service team to alter your booking.
Do I need an international driving license to rent a car?
According to HM Rent-a-Car, foreign travelers to the UAE need an international driving license plus a valid home country license. We can rent a car to UAE residents with a valid UAE driver's license.
Can I add an additional driver to the rental agreement?
You can add a driver for a charge. The principal renter and supplementary driver must meet the minimum age and driving license criteria. Please offer additional driver information when booking or renting.
What payment methods do you accept?
Credit, debit, and cash are accepted. Car rental security deposits usually demand a credit card. Cash payments may need authorization or paperwork.
Is smoking allowed in rental vehicles?
HM Rent-a-Car vehicles are smoke-free. To protect our consumers, we prohibit smoking. This policy may incur cleaning fines if violated.